windows 7 OS cannot get to the control panel
When I click on control panel, I get an error windows stating that windows exployer has stopped running and it trys to restart, then control panel window goes away therefore I cannot get to the control panel to correct problems that come up, such as delete
a program
August 8th, 2010 11:14pm
How to Repair a Windows 7 InstallationCarey Frisch
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August 8th, 2010 11:47pm
If the issue first occurred recently, you can run
System Restore to see if the issue can be resolved.
If the issue persists, access
Clean Boot to check the issue. If the issue disappears in the Clean Boot environment, you can continue to narrow down which entry is causing the issue.
Also, you can use ShellExView to disable third party extension of Windows Explorer by the steps below to check the result:
1. Download ShellExView v1.41 from the following link
http://www.nirsoft.net/utils/shexview.zip
Please Note: The third-party product discussed here is manufactured by a company that is independent of Microsoft. We make no warranty, implied or otherwise, regarding
this product's performance or reliability.
2. Right-click the "shexview.zip" file, select "Extract All", the Extraction Wizard will prompt.
3. Click Next, input "C:\ShellExView" (without the quotation marks) in the "Files will be extracted to this directory" textbox.
4. Click Next and click Finnish.
5. Open the "C:\ShellExView" folder and double-click the "shexview.exe" file. It will scan the registry for all the shell extensions.
6. Select all the non-Microsoft extensions in pink by press "Ctrl" in the keyboard.
7. Click the "Disable Selected Items" on the toolbar and click Yes.
8. Restart your computer and check if the issue is resolved.
Hope this helps.
Regards,
Linda
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August 10th, 2010 9:56am